OSHA defines Workplace Violence as: "Any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs at the work site. It ranges from threats and verbal abuse to physical assaults and even homicide. It can affect and involve employees, clients, customers, and visitors. Acts of violence and other injuries is currently the third-leading cause of fatal occupational injuries in the United States."

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One of the most important components in a workplace violence prevention program is early identification of potentially violent behavior, particularly those of current or former personnel. Contrary to some beliefs, evidence indicates that people do not just “snap,” rather, they display indicators of potentially violent behavior over time. If these behaviors are recognized, they can often be managed and treated and situations can be de-escalated to avoid violent outcomes. Our training provides Human Resources, Managers, Security, and other personnel to spot and report concerning behavior as soon as possible to enable the organization to engage and diffuse situations. Violent behavior can be triggered by mental health issues, economic stress, social or interpersonal relationship issues, or a co-combination of all three. 

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Responsibility for workplace violence prevention and response does not fall neatly into any one segment of an employer’s organizational chart. It is not exclusively a security issue, a human resources issue, an employment law issue, a behavioral issue, or a management issue, but instead touches on each of these disciplines. Consequently, determining who in an organization will be responsible for dealing with the many aspects of workplace violence is not a simple matter. The most effective response requires a multidisciplinary approach, drawing on different parts of the management structure, with different tasks, perspectives, areas of knowledge, and skills.

 

Accordingly, the first steps in developing a workplace violence prevention and response strategy involve identifying the personnel who will carry primary responsibility for preventing and responding to incidents of violence, providing them with necessary resources and training, and creating policies and procedures that will enable them to work as a coordinated team rather than separately.

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KEY OBJECTIVES

• Learn how to verbally and non-verbally de-escalate the situation.

• Become aware of principles, techniques, and skills used to recognize pre-incident indicators of workplace violence, thus allowing yourself and/or your employees to escape the area and/or alert supervisors prior to a workplace violence event.

• Learn how to identify and manage aggressive behavior, thus allowing you to speed up your decision-making process before, during, and after a workplace violence event.

• Reduce fear in a workplace violence incident event by increasing the ability to successfully react.

• Gain personal empowerment through increased confidence and skills used during workplace violence event(s).

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WE OFFER THE FOLLOWING

S³AFE offers a best practice, workplace violence prevention program that can include tailor-made tabletop exercises, de-escalation roleplay, and/or full-scale drills. Training sessions entail pre-incident indicators of a potential workplace violence situation, how to identify and manage aggressive behavior, how to de-escalate, and what to expect in the aftermath of a workplace violence incident. Physical self-defense training is also available.​

• Certified Workplace Violence Prevention Instructors

• Procedural and/or Response Playbook Development

• Policy Development

• Tabletop Exercises

• Full-Scale Drills

• Training Courses

  • 1 hour​

  • 2 hour

  • 4 hour

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GROUP COMPOSITION OF SESSIONS

• Microsoft TEAMS

  • Approximately 200 people per class (max)​​​

• In-Person
  • Approximately 100 people per class (max)