CRISIS MANAGEMENT
An increasing number of laws around the world require that companies to ensure they are identifying and preparing for any number of emergency incidents which might occur and setting appropriate policies and procedures up in advance in order to be able to prevent, detect, and effectively respond. Planning in advance of an incident is encouraged as it can help enable a quicker and more effective response in the event of an unpredictable and dynamic situation by providing a clear policy/procedural emergency response, setting priorities and fostering effective communication. Advance planning and training helps ensure everyone knows what to do when an incident occurs.
WHAT IS CRISIS MANAGEMENT
Crisis Management generally consists of a process of identifying risks, protecting the organization and its people from those risks, detecting risks as they materialize or become more likely, responding to detected risks and incidents, and recovering to reestablish normal operations following an incident.
One must prepare for a variety of different types of incidents with different causes such as extreme weather (i.e. earthquake, fire flood, tornado, tsunami, volcanic eruption), a chemical incident/accident (i.e. chemical spill or gas release), a threat or act of violence (i.e. workplace violence, criminal act, terrorist acts such as bomb threats, threats of violence, robbery/theft, hijacking), an accident (bus, car, plane or train accident), a cyber-attack (i.e. data breach, denial of service, ransomware) or some combination of the above.
Therefore, when thinking about organizational security, it is helpful to take a holistic approach and consider different aspects of physical safety and security for infrastructure (i.e. buildings, computers, and other physical assets), personnel, and cyber assets (i.e. data, networks, and information). In addition, organizations must plan for incidents which may occur in various locations such as on site, off site, during travel and virtual.
We can help your organization design and develop a crisis management program aligned with your organizations business strategy, culture, and values. Our subject matter experts can build a comprehensive solution, aligned with your specific needs and global best practices all while based on your current capabilities.
A crisis or disaster exposes an organization to significant liabilities, loss of reputation and may even threaten its very existence. The best crisis management programs anticipate worst-case scenarios, such as an active shooting event, define appropriate chains of command, lines of communication, protocols and identify best practices.
S³AFE ensures response and recovery is ready to go, no matter what emergency is on the horizon, with custom built policies and best practices. Our crisis management program is a solution to all of your problems, including the ones you don't know you have coming your way. We bridge the proverbial gap between a crisis and the unknown, especially when there is no one there to help you, your employee's and/or your business.
At S³AFE, we provide an overall turn-key crisis management system.
KEY OBJECTIVES
-
Learn how to build and deliver crisis management capability for your organization using an established best practice framework.
-
Have a good appreciation of the relationships between problem, incident, business continuity and crisis management.
-
Develop an understanding of the principles, strategies, and techniques of incident response and crisis management.
-
Acquire the tools and know-how to prepare, implement, and maintain a crisis management plan.
WE OFFER THE FOLLOWING
We offer a one-stop-shop for all of your crisis management needs. If your business has absolutely nothing in place and/or all of your information and practices are outdated, we have the ability to expediently develop policies, procedures, and emergency response playbooks and/or update your current ones. Training session's designed to explore the principles and concepts of incident/crisis management. We will provide an overview of what tools and techniques can be applied when accessing, anticipating, and working though incidents. We will also outline the key activities, roles and responsibilities of individuals that are required for effective and efficient crisis management.
-
Certified Crisis Management Professional Instructors
-
Procedural and/or Response Playbook Development
-
Policy Development
-
Individual and Family Emergency Prepping Courses and Loadout Guides
-
Training Courses
-
1 hour
-
2 hour
-
4 hour
-
8 hour
-
INDIVIDUAL AND FAMILY EMERGENCY PREPPING AND LOADOUT GUIDES
-
Bug out bag
-
Get home bag
-
INCH bag
-
K-9 survival kit
-
Vehicle emergency kit
-
Everyday carry (EDC)
-
Gasoline storage
-
Bartering and scavenging
-
Contingency communications
-
Survival caches
-
Survival smartphones
-
Survival fishing
-
Target hardening
-
Worst case scenario - first aid
COURSE CONTENT
-
Principles of crisis management – concepts and frameworks.
-
Responding to a crisis - exercise administration and preparation.
-
Crisis management team roles.
-
Crisis management plan content.
-
Crisis scenario development - live and semi-live tabletop exercises.
-
Examples of crisis management best practices.
-
Crisis communications.
-
Topics covered:
-
man-made incidents
-
natural disasters
-
medical incidents (including pandemic)
-
cyber threats
-
safe travel
-
GROUP COMPOSITION OF SESSIONS
-
Microsoft TEAMS
-
Approximately 200 people per class (max)
-
- In-Person
- Approximately 100 people per class (max)